Activity center
The activity center keeps an eye on your background work, so you don't have to. Whenever you export data from RedFlare, the export keeps running on our side while you carry on, and the activity center shows you exactly where each one stands.
You'll find it in the sidebar as a small circular progress ring. The ring fills up as your exports finish, and a quick glance tells you how many are done. Open it whenever you want the full picture.
What you can do
- See every export you've started, with its current status at a glance.
- Watch live progress as exports move from queued to processing to ready.
- Download finished files the moment they're ready, straight from the list.
- Filter the list by status using the All, Completed, Processing, Queued, and Failed tabs.
- Get a toast notification the instant an export is ready to download.
- Remove exports you no longer need to keep the list tidy.
- Page through older exports and refresh the list on demand.
How it works
Exports run in the background; you'll get a download when each one is ready. Nothing ties up your screen, so you can start an export and carry on working while RedFlare prepares the file.
- You start an export from elsewhere in RedFlare, for example a view of conversation data or a single conversation transcript. You choose the format (CSV or Excel), and it shows up here as Queued.
- It moves to Processing as RedFlare builds the file. Even very large exports finish reliably, and grouped Excel exports come back with a separate tab for each group.
- It finishes. When it's ready the status becomes Completed and the file is waiting for you. If something goes wrong it becomes Failed and keeps the reason, so you can see what happened.
- You download it straight from the list whenever you're ready, even days later.
While any of your exports are still queued or processing, the list updates statuses and counts on its own, so there's nothing to refresh by hand. Every export is private to you, so your list shows only your own work.
Where your exports go
Anything you export from RedFlare lands in the activity center, no matter where you started it. That includes a dashboard export (the PDF, image, or spreadsheet you generate from a dashboard), a workflow's scheduled export (the report a published workflow produces on its timetable), and conversation and transcript exports (a whole view of conversations or a single call's dialogue). They all arrive as a CSV or Excel file you download here, so this is the one place to look for everything you've exported.
Open the activity center
The activity center lives at the bottom of the sidebar and only appears once you have at least one export.
- Look for the circular download ring in the sidebar.
- When the sidebar is expanded, you'll see the label Exports next to it, along with a count like 2 of 5 showing how many have completed.
- Click the ring to open the Exports panel.
The ring fills in proportion to how many of your exports have finished, so even with the sidebar collapsed you get a sense of overall progress without opening anything.
Track an export's status
Each export in the list shows its file type, name, and where it is in the process. Statuses are colour-coded and update on their own while work is in flight:
- Processing - the export is being built right now. You'll see Writing… next to a pulsing blue dot.
- Queued - the export is lined up and hasn't started yet. It reads Waiting in queue.
- Pending - the export has been accepted and is about to begin.
- Ready to download - the file is finished and ready to grab.
- Failed - something went wrong. The row shows the reason, or Export failed if no detail is available.
- Cancelled - the export was stopped before it finished.
While anything is still processing, queued, or pending, the list refreshes itself in the background so the counts and statuses stay current. There's nothing to reload by hand.
Hover a completed export to see when it finished. Recent exports (within the last week) show a friendly relative time like "3 hours ago", and older ones switch to the full date and time.
Download a finished export
- Open the Exports panel from the sidebar.
- Find the export marked Ready to download (or use the Completed tab to see only finished files).
- Click the green Download button on that row.
Your file downloads straight away over a secure link. If you come back to an older export, the Download button still just works, so you never have to regenerate anything.
When an export finishes while you're working elsewhere, RedFlare shows a toast that reads Your export is ready to download, so you don't have to keep checking the panel. The toast fires once per export, the first time it completes.
Filter the list by status
When you have a lot of exports, the tabs across the top of the panel help you focus.
- Open the Exports panel.
- Choose a tab: All, Completed, Processing, Queued, or Failed.
- The list updates to show only exports in that state.
Your choice sticks even after you close and reopen the panel, so you can leave it set to the view you care about most. If a tab has nothing in it, you'll see a short message explaining what would show up there, for example No completed exports or No failed exports. Switch to a different tab to see more.
Tidy up your exports
Once you've downloaded a file or no longer need a record, you can clear it out.
- Hover the export you want to remove.
- Click the trash icon that appears on the right of the row.
Exports that are still Processing or Queued can't be removed while they're running, which protects work that's still in progress. Everything else, including completed, failed, and cancelled exports, can be cleared.
Refresh and browse older exports
The panel header gives you a few extra controls when you hover over it:
- The refresh button pulls the latest statuses and counts on demand.
- The previous and next arrows page through your export history when there's more than one page.
When the list is empty
If you haven't started any exports yet, the panel shows No Exports Yet with a note: "Once exports are triggered, you'll see all processing, completed, queued, and failed records right here."
That's your cue that everything is wired up and waiting. As soon as you trigger your first export from anywhere in RedFlare, it will appear here and start moving through its statuses.
You don't need to keep the panel open while an export runs. Start it, get back to work, and let the toast and the sidebar ring tell you when it's done. Because exports run on our side, you can even close the tab and come back later to download the file.
When you export a whole view of conversation data, you can group it into separate Excel sheets, so a single workbook holds a tab for each segment you grouped by. A transcript export is simpler: it's just one conversation's dialogue. Both arrive as a CSV or Excel file you download from here.