Payments & invoices
The Payments tab is temporarily hidden in the console while it's being finished, so it won't appear in the Billing tabs yet. This page describes what it will cover once it's switched on.
The Payments tab covers the money side of billing: the payment methods you keep on file, and the invoices that record what you've been charged. The page is two stacked sections - payment methods at the top, your transaction history below.
Payment methods
The Payment Methods section holds the cards your organization uses to pay. Each card is shown as a styled card tile with its last four digits, cardholder name, and expiry, and one card is marked as your Default.
Adding a card
Use Add Card (or Add Payment Method from the empty state) to open the Add Payment Method dialog. Enter your card details:
- Name - the cardholder name.
- Credit Card - the card number.
- Expiration Date - the card's expiry month and year.
- CVV - the security code on the card. You can toggle visibility with the eye icon.
- Country - chosen from a list.
- Postal code - your billing postal code.
- Set as Default - a checkbox to make this the default card for future payments.
Save the form to add the card, or Cancel to dismiss the dialog without adding it.
Managing existing cards
Each card has a menu (the ... control) with two actions:
- Set as default - promotes that card to your default. The default card is kept first in the list.
- Remove - deletes the card from your saved methods.
When you have several cards, the row scrolls sideways and keeps your default pinned in place so it's always visible.
When you have no cards
If no payment methods are saved, the section shows an empty state - No payment methods yet, with a note that adding a credit or debit card lets you use it for future payments and that saved cards appear here. An Add Card button is offered right there to get started.
A card you mark as default is the one Stratforge will reach for when a payment is due. You can change which card is default at any time from the card's menu.
Invoices
The lower section is your Transactions history - the list of invoices Stratforge has issued. Each row shows:
- Invoice ID - the invoice's identifier.
- Date Created - when the invoice was raised.
- Status - the payment state of the invoice (see below).
- Amount - the invoice total, in USD.
- Plan - the plan the invoice was billed under.
- Action - view, download, or pay the invoice.
Invoice statuses
An invoice carries one of three statuses, each shown as a colored badge:
- Paid - the invoice has been settled.
- Pending - payment is still due on the invoice.
- Failed - a payment attempt didn't go through.
Viewing, downloading, and paying
The action on each row depends on its status:
- For a Pending invoice, the row offers Pay now so you can settle the outstanding amount.
- For any other invoice, the row offers Invoice with a download control, so you can pull down a copy of the invoice for your records.
Finding an invoice
Above the list are controls to narrow it down:
- Search by service.
- Filter by status - limit the list to a single status (paid, pending, or failed), or leave it on the default to show everything.
- A date range picker to scope the history to a period.
Watch for Pending and Failed rows - those are the invoices that still need attention. Use Pay now on a pending invoice, and make sure a valid default card is on file so future charges go through cleanly.
Related
- Billing overview - your plan and headline spend.
- Bills - the service-level breakdown behind your charges.
- Budgets - cap spending before it reaches an invoice.